Restaurant 101

This is a free course for anyone who has shown the desire to undergo the punishment of this weird business: the Restaurant Business.

The program due to change according to the attendees requests (which will be obliged according to available resources.)

Subjects to be reviewed:

Prologue: Who is this course for and who should be concerned?

T O C

  1. Introduction ………………………… ……
  2. Why the restaurant business? ……………
  3. How to use this manual …………………
  4. Your Vision  ………………………………
  5. Different types of restaurants …………
  6. Funding …………………………………
  7. Permits / Licenses ………………………
  8. The Lease 
  9. Hiring the team
  10. 10    The Culture  ………………………
    1. The employment relationship  ……
    2. How we do things at Joe’s Café ……

11  Business Plan  ……………………………

12. Marketing Plan  …………………………

13. Menu Engineering ………………………

14. Implementation  ………………………

    • From scratch  ………………………
    • Taking over an existing restaurant …

15. Pre-Opening  ………………………………

 16. Opening day ………………………………

17. Running the show  ………………………

18. Kitchen Operations  ……………………

    • General Kitchen Procedures  ………
    • Food Ordering Procedures  ………
    • Recipes  ……………………………
    • Inventory  …………………………

19. Dining Room Operation  ………………

    • Training Procedures  ………………

20. Bar Operation  …………………………

  • Recipes  ………………………………
    • Training Procedures   ……………
    • P/C  …………………………………

21. Management   

    • Schedule  …………………………
    • Management worksheets  ………
    • Hiring Manual  ……………………
    • Payroll  ……………………………
    • Weekly Reports  …………………
    • Monthly Reports  ………………
    • Food costs & P/C ………………
    • POS ………………………………
    • Inventories  ……………………
    • Employees Data ………………
    • Purveyors & Services…………

22. Then What? ………………………

23. After thoughts……………………

24. Restaurant Manuals:  

Journal / Employee HandBook / Operating Manual /Bar Manual / 

Kitchen Manual / House Recipes / House Bar Drinks /

Prologue 

Who should be concerned with this course, and who should attend?

This course is free, and is designed from the ground up 

to a complete functioning restaurant. We start with YOUR idea and build up 

from there to a successful business, with the minimum monetary involvement.

1 Introduction 

My wife Gertrude and I wish you a warm welcome. The Restaurant 101, will be your Bible to achieve your GOAL. In this manual Mathilde and I join effort to show you how we became successful restaurateurs. 

It doesn’t matter if you have experience or none in the Hospitality Industry. Our own experience will be enough to guide you through the oops of this crazy business. 

I myself have seven years of experience as a cHef. I graduated from “Le Cordon Bleu” worked in a couple of restaurants to perfect what I learned in school and landed a job as Executive Chef in a Hilton Hotel. I sticked to that job for the rest of my career: Working for other people. 

We got lucky when Gertrude inherited $300K from an uncle that she barely knew. This money allowed us to set a strong foot in the Restaurant Business. We will move step by step to show you what we did, and help you to focus on your own success. Hang on to your panties the ride is gonna be rough. 

2 Why the Restaurant Business?

The restaurant business from the outside has great appeal for most folks. It’s a great business to entertain friends and family members. As a business promotion the appeal is obvious. Anyone would be thrilled to own a restaurant, and prance around; enjoying a great surrounding, and being asked for menu as well as business  advices. You have a slew of waitresses and cooks running around catering to your best wishes. You look like a king, it’s the best tool to entertain business associates as wells as family members and friends. 

You have dreamed of a cute old house with a beautiful garden where the bougainvilleas have grown to form a natural roof for your guests while eating your succulent food in this gorgeous spring. We all at one time or the other had the same vision. Unfortunately not always possible, due to costs, permits and city ordinance don’t allow besides no old house available in your neck of the woods.

There might more to it than an outside observer might conclude. Not necessarily as easy as previously thought. No one sees behind the curtains all the work involve to bring those dishes to the guests tables. This might not be such an easy business to run after all.

One more time: The goal of this manual is to explain the intricacies of the Hospitality Industry and what are the requirements to be a successful restaurateur?

A primal requirement: Make sure that you have enough cash in the bank to feed your démons.

Your own restaurant experience will be more than welcome in the venture and if you have sufficient business knowledge and good sense of humor to encounter a rather crazy business. Be prepared to anguishes, and sleepless nights.

In today’s America more than 14 million people work in the Restaurant Industry. Restaurants have always played an essential role in the business world, social, intellectual and artistic life of our society.  Paris  in the 20’s was famous for its cas; the three martini lunches of the 60’s where also famous for a while. The Champs Elysées with several famous cafés and spread terraces allow the best people watching scenery in the world.

Restaurants have become important places were people meet, enjoy their friends and family members, and make business deals. People celebrate special events of their life, in restaurants. People who meet in restaurants, bars, cafes, might become friends for life. Many encounters ends up to become lovers and even get married across a bar top. Restaurants have always been at the frontline of innovations with changing ideas and different point of view, philosophical or political. 

Many Hollywood movie deals were written on a restaurant napkin.

There are new restaurants opening up all the time. From burger joints, to high class restaurants and buffets. The growing importance of restaurants has been recognized by everyone. Are restaurants more relevant now than they have been at any other time in history?  Probably dues to urbanization, and the age of computers could be the answer. We can see the effects in every part of our social life.

The basic purpose of restaurants to provide food and drink, is a link to fulfill the need for connection and social contacts. In our daily life restaurants occupy an important part. Meeting places, sometime a second kitchen away from home, or plain hang outs.

Hang on…, more to come.